Privacy Policy

How we collect, use, and protect your data.

At Trust Point Consulting FZCO, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our website and business setup services in the UAE.

1.

Information We Collect

We collect various types of information to provide our services effectively:

  • Personal Information: Name, email address, phone number, passport copies, Emirates ID details, and residency status required for visa and licensing applications.
  • Corporate Information: Trade name preferences, business activity details, corporate structure, and shareholder information.
  • Financial Information: Payment details and transaction history for invoicing purposes.
  • Usage Data: Information on how you access and use our website, including IP addresses and browser type.
2.

How We Use Your Information

We use the collected data for the following purposes:

  • Service Delivery: To process trade licenses, visas, and permits with UAE Government Authorities (DED, Immigration, Free Zones).
  • Communication: To provide updates on application status, regulatory changes, and renewal reminders.
  • Compliance: To fulfill legal obligations under UAE Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.
3.

Data Sharing & Disclosure

Given the nature of our PRO and business setup services, we may share your information with:

  • Government Authorities: Department of Economic Development (DED), Ministry of Human Resources and Emiratisation (MOHRE), and General Directorate of Residency and Foreigners Affairs (GDRFA) as required for processing your applications.
  • Free Zone Authorities: The UAE free zones we are an official channel partner of (IFZA, Meydan, Shams and ANC), where required to submit and process your company formation applications.
  • Banking Partners: If you request assistance with corporate bank account opening.
  • Service Providers & Technology Partners: Trusted third parties that help us operate — including Google (website analytics via Google Tag Manager and Google Analytics), Meta (advertising measurement), and our email and hosting providers. These providers process data on our behalf under appropriate safeguards.
  • Legal Compliance: When required by law or to protect our rights and safety.
4.

International Data Transfers

Some of our service providers (such as Google and Meta) process data on servers located outside the UAE. Where your personal data is transferred internationally, we take reasonable steps to ensure it continues to be handled in line with this Privacy Policy and applicable UAE data protection law.

5.

Data Retention

We retain your personal data for as long as necessary to provide our services and to comply with UAE legal, regulatory and record-keeping obligations. Corporate, AML and KYC records may be required to be kept for several years after our engagement ends. When data is no longer required, we securely delete or anonymise it.

6.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet is 100% secure.

7.

Cookies

Our website uses cookies to enhance user experience and analyse website traffic. For details on the cookies we use and how to manage them, see our Cookies Policy. You can also disable cookies through your browser settings, though this may affect some website functionality.

8.

Your Rights

Under UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL), you have the right to access, correct, or request the deletion of your personal data held by us, and to withdraw consent where processing is based on it — subject to legal record-keeping requirements mandated by UAE authorities for corporate documents.

9.

Contact Us

Trust Point Consulting FZCO. is the controller of the personal data collected through this website. If you have any questions about this Privacy Policy or wish to exercise your rights, contact us at info@trustpointco.ae.

Last Updated: July 2026